Services
"Cornerstone feels like an extension of our home office team. They bring expertise that is invaluable. Cornerstone has supported us in areas such as risk management, vendor vetting, and medical consultation."
Polly Moriarty, Global Works Travel
Safety and Risk Management
Organizations that provide travel or experiential education services need a comprehensive risk management and incident response system to protect human safety and business interests. As global and localized risks continually evolve, so must an organization’s risk management program.
Directed by an industry leader with more than 26 years of experience in domestic and international tour operations, Cornerstone’s risk management program supports organizations by addressing core components of participant health and safety, staff training, program setup and delivery, vendor vetting, crisis response, and other essentials.
Our robust resource library provides ready-to-use content that exceeds industry standards. Supplemental training, whether through our monthly webinars or customized professional development for your organization, makes implementing our materials easy and allows your management team to focus on other priorities. Once programs are in the field, our on-call support continues to provide value for your staff and responders as they implement the training in real time.
Examples
Global safety and security monitoring
Vendor vetting and managing third-party service providers
Incident response and Duty of Care obligations
Participant screening, onboarding and program readiness
Transportation and water safety
Document evaluation (existing protocols, crisis response planning, staff training, etc.)
Crisis Response Planning and Team development
Customized training
Wilderness First Responder to Wilderness First Aid certifications
Medical
Organizations that provide travel or experiential education services should have medical advice and oversight from a physician with personal experience practicing medicine outside the traditional hospital and clinical settings.
Cornerstone’s medical program is directed by a Board Certified Emergency Medicine Physician with extensive training in Wilderness Medicine and experience in domestic and international travel programs. Our medical function provides staff training for outdoor and travel companies on common medical emergencies, effective field protocols to respond to medical problems, review of participant medical records, access to life saving medications and expert guidance in the evolving era of COVID-19 and other communicable diseases. While in the field, Cornestone’s physician can be reached on an on-call basis, to assist in emergencies and the implementation of the training.
Examples
Preseason and ongoing medical education for field staff and risk managers
Access to standard of care response protocols for field emergencies
Review of medical records to safely match participants to appropriate trips
Growth-oriented debrief of medical events
Access to must-have medications such as epinephrine
On-call physician support to guide medical responses
Assistance with COVID-19 testing, travel protocols and incident management
Mental Health
Needed now more than ever before, organizations that provide travel or experiential education services must have mental health professionals to assist them evaluate participant well-being prior to travel and to help respond to situations that arise on a program.
Cornerstone’s mental health team brings a unique blend of Doctorate-level education combined with years of international field experience. This team is highly knowledgeable in the areas of stress management, mood and anxiety disorders, and life coaching/mentoring. Members also have access to industry-specific mental health support resources, documented protocols, staff training, pre-travel evaluation, and on-call access when situations arise. Cornerstone’s Mental Health team does not treat mental health disorders, but rather helps organizations provide immediate triage support for the best possible positive and productive outcome.
Examples
Pre-departure and re-entry training for staff
Fit-to-participate and fit-to-fly assessments
Document and mental health protocol review
Incident response training for field and home-office staff
Student enrollment and onboarding processes
Crisis management on-call coverage and assistance
Ready to get started?
Click below to schedule a free consultation and see if the Cornerstone Safety Group is the right partner for your travel or experiential education organization.